Remote or on-premise health check, performance optimization, tactical visits to facilities and alerts.
Our IT services are performing preventive work that is designed to provide you with a stable and reliable environment for managing your WebSphere / MQ infrastructure.
Charges are tailored to your needs with either ad-hoc monthly fees or a payment model on consumption of pre-purchased hours / days packages.
Whether you are a public sector organization, a large or a small / medium enterprise, you need help with configuring and managing your WebSphere / MQ infrastructure. The need to secure the operation of your infrastructure is critical and we can help.
Our company undertakes the following WAS / MQ support services:
• Provision of Consulting Services in IBM WAS / MQ environments
• Support systems on identified technical problems of WAS / MQ with reproducible Error Codes as well as general troubleshooting (performance / security).
• Information / training of executives in WAS / MQ technologies
• Telephone access for technical questions
• Submission of PMRs to IBM and its communication and resolution process with IBM
• Healthcheck control, performance optimization with monthly visits to the facilities
• Upgrade WAS / MQ systems with Fixes
• Application Migrations